Privacy Policy

Last updated: 20 August 2026

This policy explains what personal data we collect when you use www.tur-poisk.com (the "Website"), why we collect it, who we share it with, and what you can ask us to do with it. "We", "us" and "our" refer to the operator of the Website.

If anything here is unclear, or you want to exercise any of the rights described below, write to us at booking@extrip.su.

1. What we collect

Information you give us. When you fill in a form on the Website — the contact form, a feedback form or a booking enquiry — we receive the details you enter. Depending on the form, these may include:

• your name;
• your email address;
• your phone number;
• the text of your message;
• travel details you choose to provide, such as destination, departure city, dates and the number of adults and children travelling.

We ask only for what is needed to answer you. You do not have to give us anything else, and we do not require you to create an account to browse the Website.

Information collected automatically. Like most websites, we collect technical and usage data through cookies and similar technologies: your IP address, browser and device type, approximate location derived from your IP address, the pages you visit, the site you came from, and how long you stay. This data is used in aggregate and is not used to identify you personally.

Special categories of data. We do not collect or process data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or data concerning a person's sex life or sexual orientation.

Children. The Website is not directed at children, and we do not knowingly collect data from anyone under 16. If you believe a child has provided us with personal data, contact us and we will delete it.

2. Why we use it

• To answer you. When you send an enquiry, we use your contact details to reply and to follow up on your request.
• To provide the search service. Search parameters you enter are passed to our travel partners so they can return relevant offers.
• To improve the Website. Aggregated usage statistics tell us which pages are useful and where visitors get stuck.
• To keep the Website secure and to detect abuse or automated attacks.
• To meet legal obligations where the law requires us to keep or disclose certain records.

We do not sell your personal data, and we do not use it to make automated decisions that produce legal effects for you.

3. Legal grounds

Where data protection law requires us to identify a legal basis for processing, we rely on:

• Your consent — for non-essential cookies and analytics, and for marketing messages if you opt in. You can withdraw consent at any time.
• Performance of a contract or steps taken at your request — when you ask us to help find or arrange a trip.
• Our legitimate interests — in operating, securing and improving the Website, provided those interests do not override your rights.
• Legal obligation — where we are required to retain or produce data.

4. Cookies and analytics

Cookies are small files stored by your browser. We use them to remember your preferences, to keep the Website working correctly, and to measure how it is used.

We use the following third-party services, which set their own cookies and receive data directly from your browser:

• Google Analytics — website usage statistics.
• Yandex Metrica — website usage statistics.
• Travelpayouts — the tour and flight search widgets embedded in our pages. When a widget loads or you click through to a partner, that partner receives your request data and may set its own cookies.

These services act as independent controllers of the data they collect, and their own privacy policies apply. You can disable cookies in your browser settings, though parts of the Website may then stop working as intended.

5. Who we share it with

We share personal data only where it is necessary, and only with:

• travel partners and booking providers, so they can respond to your enquiry;
• service providers who host the Website, deliver our email, or supply the analytics named above, acting on our instructions;
• professional advisers, and public authorities where we are legally obliged to disclose.

Our partners and service providers operate in a number of countries, so your data may be transferred outside the country in which you live. Where that happens, we take reasonable steps to ensure an appropriate level of protection for the transferred data.

6. How long we keep it

Enquiries and correspondence are kept for as long as needed to deal with your request and for a reasonable period afterwards, in case you get back in touch. Analytics data is kept in aggregated form according to the retention settings of the service concerned. When data is no longer needed, we delete it or render it anonymous.

7. How we protect it

We apply organisational and technical measures appropriate to the risk: access to personal data is limited to people who need it, data is transmitted over encrypted connections, and our systems are kept updated. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Subject to the law that applies to you, you may ask us to:

• confirm whether we hold data about you, and give you a copy;
• correct data that is inaccurate or incomplete;
• delete data we no longer have grounds to keep;
• restrict or object to how we use it, including for direct marketing;
• transfer the data you gave us to another provider, where technically feasible;
• withdraw consent you previously gave, without affecting processing already carried out.

Write to booking@extrip.su and we will respond within the period required by applicable law. If you are not satisfied with our response, you may complain to the data protection authority in your country.

9. Links to other sites

The Website links to partner and third-party sites we do not control. This policy does not cover them, and we are not responsible for their content or privacy practices. Read their policies before giving them your data.

10. Changes to this policy

We may update this policy as the Website or the law changes. The current version is always published on this page, with the date of the last update shown at the top. Significant changes will be announced on the Website.

11. Contact

Questions about this policy or about how we handle your data: booking@extrip.su.